About the course
In this course, you will be able to learn the basics of effective speaking and communication which is very important in business and other corporate communication. This is completely an online course with worldwide accessibility. It also has questions for hands-on practice. So, this makes it all together a complete package.
This course aims to introduce you to the dynamics of effective spoken communication by establishing speaking as an autonomous medium with a distinctive vocabulary, syntax, structure, style, and register. It will enable you to participate in one to one interactions, in small groups, and before a group. You are expected to master the fundamentals of speaking such as vocabulary, body language, pronunciation, and basic conversation skills before they move on to more advanced activities such as appearing in interviews, making formal presentations and participating in meetings.
After completing this course, you will be able to:
- Develop quality speaking skills in one to one communication and while communicating in groups.
- Understand the importance of communication skills.
- Implement the learning in the day to day communication.
- You will be able to teach and train other people who are interested in working on their communication skills.
- Improve and enhance your vocabulary which is a building block of effective communication.
- Boost your hireability through innovative and independent learning.
- Get a certificate on successful completion of the course.
The course can be taken by:
Students: All students who are pursuing any technical/professional courses.
Teachers/Faculties: All teachers/faculties who want to improve and enhance their communication skills.
Professionals: All working professionals.
Why learn Speaking Effectively?
Communication is the most important aspect of any operations. Without communication, nothing can be performed in an organized way. In the modern world, the major focus is on communication, as it is the building block of the corporate operations in almost all sectors and domains. Business requires effective communication because the more effectively you converse, the chances of getting more business increases. Employers are seeking for the potential candidates who have excellent communication skills so that that can lead from the front and present themselves and their organization effectively in the market.
Career prospects have always been very bright, and they’re still very bright for the candidates with a blend of domain expertise and excellent speaking skills, which make them fairly standalone in the market. Thus, this course is worth having a go at it.
- 24X7 Access: You can view lectures as per your own convenience.
- Online lectures: 15 hours of online lectures with high-quality videos.
- Hands-on practice: Includes source code files for hands-on practice.
- Updated Quality content: Content is latest and gets updated regularly to meet the current industry demands.
Each lecture will have a quiz containing a set of multiple choice questions. Apart from that, there will be a final test based on multiple choice questions.
Your evaluation will include the overall scores achieved in each lecture quiz and the final test.
Certification requires you to complete all the lectures, quizzes, and the final test. Your certificate will be generated online after successful completion of course.
Topics to be covered
- Module 1
- What is meant by the art of speaking?
- Introducing the course: Course target groups, course objectives and the course outline?
- communication verbal, vocal or visual?
- What is the difference between speech and writing? also, why is speaking considered as a different skill?
- Who is Raja Rao? What are the problems of Indian learners of English and how did it give rise to an odd kind of English?
- Role Playing: Examples of the differences between speaking and writing
- Module 2
- What are the basics of communication theories? and what is meant by communication loop?
- What are the examples are some of the one-way communication models and how is it different from the two-way communication model?
- How can you explain the infinity model and the inferential model of communication? also, what are some of the critical factors of communication?
- How can one communicate a meaning? How can you explain what the sender means, what the receiver understands and how can they create a meaning together?
- Module 3
- How is the language like a game? and how are meanings in people?
- What are two wordy paradigms?
- How can you explain: why words do not separate facts from guesses and why words push things into 'either' 'or' categories?
- What do you mean by danger signals, semantics, clarity, ambiguity and emotion?
- How can you choose the right words? explain familiar words and short words in a sentence (with an example of how English is a technical language)
- State some examples of selecting words with the right strength (vigour), avoiding camouflaged verbs and using precise words.
- Module 4
- How can you select the right word? and what are the functionals and contents of words?
- What is the difference between connotation and denotation?
- What is meant by abstractness versus concreteness?
- What are the examples of strong words, familiar words, concrete words and active words? what is meant by cliches and camouflaged words?
- What are the examples to eliminate unnecessary words and avoid obsolete and pompous language?
- What are the examples of removing unnecessary modifiers, eliminating indefinite starters, presenting ideas in parallel forms, avoiding awkward pointers?
- What are some of the golden rules to English? also, what are the examples of bringing the subject closer to their verbs and removing dangling modifiers?
- Module 5
- Personal experience with cross-cultural factors in communication shared by Dr. Robin Andrews
- Personal experience shared by a foreign exchange student from Technical University at Munich.
- Module 6
- What is metacommunication and why does it matter? also what are the functions of nonverbal communication?
- What are the different kinds of non-verbal communication? also, state some nonverbal symbols.
- What do you mean by body language? how can facial expressions be communicated?
- Explain the elements of body language in businesses?
- Module 7
- How to improve body language with the help of eye communication?
- How to improve body language with the help of facial expressions?
- How to improve body language with the help of postures and movements?
- How to improve body language with the help of gestures?
- Module 8
- How to improve body language with the help of dress and appearance?
- How can one dress for success and make the first impression count? what is a personal image, conscious and unconscious aspects of dress and appearance?
- How do you know - voice and delivery, voice and vocal variety, nonwords, the natural self, paralanguage?
- Module 9
- What must body language one uses in order to portray confidence?
- How can you show positivity and kindness?
- How to introduce yourself before a speech or a presentation?
- What are the dos and donts with respect to your body language, gestures and posture?
- Module 10
- Role plays - How to improve your body language?
- Module 11
- What are the phonetics? and how do they vary with American English and British English?
- How are the English of the Non-English speaking countries and its evolution over the decades?
- What are the pragmatics of English?
- Module 12
- How can you explain the pragmatics and politics of the English language?
- What do you mean by phonemes in English? and how can they be explained with examples?
- Module 13
- How can you differentiate between Indian English and British English with the help of the vowel chart?
- Module 14
- What do you mean by diphthongs? How many are there? and how can they be produced?
- What are the problems with consonant sounds when it comes to Indian speakers?
- What do you mean by consonant clusters? Explain with examples.
- Module 15
- What is stress and how is it a problem area for Indian learners of English? explain with examples
- What is meant by rhythm in English? and how can you get the right rhythm? explain with examples
- Module 16
- What is the voice and how is it important for delivery? How do you improve voice in terms of speaking English?
- What does voice provide clues for and how do they indicate personality?
- What are the simulated vocal cues with respect to the stereotyped perceptions of voice?
- What are the qualities of a normal voice, effective voice and an ineffective voice? what is the appropriate volume?
- Module 17
- How can one improve their voice and delivery?
- How can one improve their voice?
- Module 18
- What can be done to your postures that can improve your voice? (With demonstration)
- How can correct breathing positively impact your voice?
- What are the tips and exercises on how to improve your voice? (With demonstration)
- Module 19
- What are the crucial factors in delivery? What is the duration and how is it used to enhance the impact?
- What is the optimum pace to be maintained while speaking English and how can that be done?
- What is meant by pause variation and how can it be developed?
- What is meant by inflection and why are they essential?
- What are paralanguages? what are some examples of paralanguages?
- Module 20
- What is meant by greeting and how does it culturally vary?
- How is social kissing accepted as a greeting and what are the basic guidelines? (with demonstration)
- How are a hug and a handshake accepted as a greeting and what are the basic guidelines? and what are the different types of handshakes? (with demonstration)
- What are the importance and rules of greeting? what are the examples of formal and informal greetings?
- Module 21
- What are the dos and donts of greetings and salutations? and what are the examples of formal and informal greetings? (with demonstration)
- Why are introductions necessary? how to introduce yourself and how to respond to an introduction or greeting? (with demonstration)
- What is the hierarchy of introduction? and what are the rules about using names and titles? (with demonstration)
- What are the etiquettes for nicknames and shortened names? (with demonstration)
- Module 22
- How to ask for information? what are the structures used when asking for information? (with demonstration)
- What are the ways and formulas to ask for information? (with demonstration)
- How to reply to a request for information? and what to say when you do not have an answer to a request? (with demonstration)
- Module 23
- What are the different cultures and their used expressions? how can you make commands into requests?
- How do you ask someone to do something for you? and what are the different ways of making requests? (with demonstration)
- Practicing and Reading Aloud on how to make polite requests?
- How do you ask for help, make requests and offer something to someone? also, what are some of the common business situations?
- Module 24
- What is the importance of agreeing and disagreeing? what are the rules and problems of disagreeing?
- What is the importance of expressions for agreeing and disagreeing? how can one do it politely? what are the different ways of agreeing and disagreeing? (with demonstration)
- What are the informal and formal expressions for agreement and disagreement? (with demonstration)
- What are the opinions and question tags? what are some expressions to express opinions and how do you ask/give advice? (with demonstration)
- How do you ask for and give opinions? (with demonstration)
- Module 25
- What must one keep in mind in order to make an ideal and impactful presentation?
- How to develop a position-action-benefit strategy to prepare for a presentation? and how can one get their act together?
- How to prepare an outline and structure your talk? What are the elements of the outline structure?
- What are the support materials and memory aids and how are they used? what are the different ways to present?
- Module 26
- What is anxiety before the presentation and what are the different kinds of speakers? how can one prepare themselves and manage their nerves? (with demonstration)
- Why are nerves not a disaster and why must one acknowledge their nervousness? (demonstrating dos and donts in a presentation)
- Module 27
- What are the different ways of presenting?
- What are the 12 ways to impact the audience in 30 seconds?
- How do you tailor your presentation?
- Why must the purpose or objective of the presentation be stated? what is the different type of presentation speeches and tools?
- Module 28
- How to add interest? what can be learned from Dr. Martin Luther King Jr. speech and from 'I have a dream' speech?
- How to be conversational? also, how can you: introduce your first main point, refer your research/visual data, present your view, analyzing an argument and emphasizing on important points?
- How can you use your voice? (with demonstration)
- Module 29
- Analyze the demonstrated presentations (keeping in mind the skills learned from the previous lectures)
- Module 30
- What are the aspects of leading a meeting? what are the dos and donts of planning a meeting?
- What are the DOs and Don'ts to facilitate a meeting?
- What are the DOs and Don'ts to follow-up a meeting?
- Module 31
- What are the aspects of introducing and presenting our ideas clearly in a meeting? what is considered as an inappropriate behavior?
- What are the aspects of appreciating and building on other's ideas and perspectives?
- What are the aspects of maintaining and building confidence in our ability to contribute?
- Module 32
- How to find out what kind of meeting participant are you? what are the strategies according to Robert Chen?
- What are the other strategies to effectively participate in a meeting?
- How to make an executive presence?
- How to speak and delivery points at a meeting? what are some of the delivery phrases?
- Speaking Effectively - Final Quiz